Customer culture
- Listen, satisfy, create loyalty
- Promote prevention
- Customise our services
- Respect our commitments
- Provide a local structure
Professional approach
- Organise and manage teams
- Implement resources
- Apply methods
- Train
- Assess
Respect for people
- Delegate, trust
- Be considerate and rewarding
- Develop a sense of cohesion
- Ensure staff safety
- Keep the organisation people-friendly
Strong identity
- Grow through self-development
- Focus on our industry
- Guarantee our independence
- Affirm our difference
- Perpetuate our culture
